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Shipping & Returns
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TERMS, CONDITIONS & WARRANTY
- SUBJECT TO CHANGE WITHOUT NOTICE—All Prices, identification numbers, specifications, policies and terms are subject to change without notice.
- FREIGHT—F.O.B. Plant, Anniston, Alabama.
- Most orders will received in 10 - 14 business days.
- Please inspect each carpet set prior to installation. Carpet sets cannot be returned after being cut, trimmed, glued, or altered in any manner.
- No Refunds or Replacements after 1 year of order date.
PRODUCT RETURN POLICY
1. ITEM DOES NOT FIT - Auto Carpets Originals Will Have ACC: - Replace with same item (Same year, make, model, color and material).
- Issue a call tag to return product.
- Pay shipping cost to replace product (Replacement will be shipped the same way as original order unless the customer pays the difference).
2. INCORRECT ITEM SHIPPED - Auto Carpets Originals Will Have ACC: - Replace product with original item ordered.
- Pay shipping cost to return product.
- Pay shipping cost to replace product (Replacement will be shipped the same way as original order unless the customer pays the difference).
3. CUSTOMER DOES NOT WANT - Auto Carpets Originals Will Have ACC:- Issue MRA, if it is a returnable item.
- Customer returns &/or Pays shipping cost.
- Customer pays 25% restocking charge on the purchase price. Shipping charges are non-refundable. (NO EXCEPTIONS)
- Credit issued only after receipt, inspection , & credit issued by the factory.
- DAMAGES—If damages occur in shipping, it is the responsibility of the customer to file a claim with the carrier.
- WARRANTY—ACC guarantees all of our carpet sets to be free from defects in material and workmanship for a period of one year. (Normal wear from use of carpets excluded from this guarantee.) ACC will issue a replacement or credit for any defective carpet sets, except those damaged in shipping.
- Items are Non Returnable if they were ordered in a non-original material and/or color.
- Above applies to orders canceled after 24 hours.
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